Health systems worldwide are under intense pressure to deliver personalized healthcare experiences at a time when demand for care is outpacing supply. Accenture’s Dr. Kaveh Safavi joined colleagues in Sweden on the “Forum for Health Policy” podcast where he discussed the need for location-agnostic flexible care, how to manage the clinician shortage and the need for two-dimensional, person-centered care that is based on both biology and patient experience.

When asked what certain countries can learn from others, Dr. Safavi noted, “No one has figured it out. What no country is experimenting with in a material way, but all of us need to, is realizing that we won't have enough people to do the work. How do we begin to incentivize the substitution of technology for human tasks so that we can scale our caregivers and meet the needs?”

Hear Dr. Safavi’s insights on care delivery and how health systems can use a blend of human and machine to augment and scale our human capacity.